Cool Ideas, the company and the people.

The offices of Cool Ideas,
centrally situated in Parktown, they are easily accessible.
Not that potential customers need to visit the premises.
Everything can be done on-line...
and then the technicians will come and visit you.
But, if you need to be here, then you will find
that the company believe in total transparency.
Even the MD sits in an open plan cubicle!

This all you need to get connected...
It is as simple as that.
The box at the back is supplied by the company
that did the street cable installation.
They will run a cable from the box mounted
on your boundary wall to your residence.
This box is then placed inside the home.
The router is supplied by Cool Ideas.
You can use it to link wirelessly
or via a cable.
The latter will give you a faster line speed.

Want to say goodbye to your fixed line service provider?
Then avail yourself of this Voip option.
You can link these handsets should you wish to have extensions
in several rooms in your house.

Looking sort of "old-school".
This is a Voip desktop unit that offers a variety of facilities.

MEET SOME OF THE TEAM...

Tayla van Dyk...technician:

This is what she had to say.

https://soundcloud.com/david-batzofin/tayla-van-dyk

Gumani Muchuene...technician.

A young man with big dreams,

take a listen to what he had to say:

https://soundcloud.com/david-batzofin/gumani

Lee-Roy Joyce...

Fibre -to-the-home Manager.

Mention Cool Ideas to existing customers and 

they will rave about Lee-Roy.

The "go to" man at the company.

This is what he had to say:

https://soundcloud.com/david-batzofin/lee-roy-joyce

Rob Roux...

Support Manager and the most recent addition to the team.

One of the more important positions in the company.

When I did the interview, Rob had only been with 

the company for a short period of time.

This is how he saw his role:

https://soundcloud.com/david-batzofin/rob-roux

 Cool Ideals is my service provider of choice.

They enable me to ensure that my articles

and images are sent fast and effortlessly.

Not to mention all the other benefits that FTTH offers...

Like stability and affordability!

www.cisp.co.za

Out with the old, and in with the new!

A good start.

The Vumatel team were meant to arrive at 08h30, 

and they rang our gate bell at 08h10.

The entire installation was completed by 09h55.

I had no idea what the inside of this box looked like.

Now I know and I was astounded by the diameter of the fibre.

My contribution to the installation...

I drilled the hole through the wall!

Sipho hard at work.

All the conduit was fastened to walls with saddles, 

not just dropped into the foliage 

At one point in the installation there were three Vumatel vehicles

in our driveway.

This was the team that did the installation.

From L to R...

Bevan Rakitla, Sipho Phakula and Thabang Rakitla.

Well done on a speedy installation.

A final test to make certain that the line is stable.

And THIS is what all the "fuss" is about...

This box on my office wall.

But without an ISP, this box is exactly that...

a box!

However, if you add a

TP-LINK from Cool Ideas,

then the magic starts to happen.

My main reason for changing from Telkom

was the lack of a proper Internet service.

I was paying for a 10 meg line,

and in the recent past, I was getting less than 1meg.

For weeks they tried to "rectify" the fault,

but with no success.

Technicians arrived without appointments

and it was becoming a comedy of errors.

So, out with the old...

and I welcome the new.

It was of interest that Telkom was unable to fix the problem

over a five week period,

but they were able to "cancel" my service immediately.

A new ring tone and a new phone number

within 5 minutes...now THAT is service.

 Cool Ideals is my service provider of choice.

They enable me to ensure that my articles

and images are sent fast and effortlessly.

Not to mention all the other benefits that FTTH offers...

Like stability and affordability!

www.cisp.co.za

The installation team of Benary and Aubrey hard at work.

The entire installation was completed in less than 2 hours.

Neat and tidy and with smiles and handshakes.

Infra Base did the cable installation for

the extended Internet coverage as well as the Voip telephones.

Email: info@infra-base.co.za